FAQs

What kind of products do you sell?

You can choose from over various categories such as Gluten Free, Keto, Organic, Vegan/Vegetarian & Yoga accessories

What is the minimum order value?

There is no minimum order value. However, we have a minimum order value to qualify for free delivery. In case you do not reach the limit, a delivery charge will be levied against that order.

Free delivery for order value over $100. All order values below $100 we charge $5 per order.

Is there a charge over and above prices shown?

All prices include all taxes and GST. The only charge over and above is the delivery charge if your order values is less than $100.

How can I make changes to my order before confirmation?

You can edit your products in the cart before checkout. 

Is it safe to use my debit/credit card to shop on healthplanet.co.nz?

All transactions on healthplanet.co.nz are completed via secure payment gateways which are SSI compliant (global standards). We do not store your card details at any given time.

Do you charge for delivery?

Free delivery for order value over $100. All order values below $100 we charge $5 per order.

Can I change the delivery address of my order?

Yes, you can change the address before you complete the order.